Privacy Policy

1. Platform Scope & Purpose

Office7 PMS (operated by BlueVision Softech Pvt Ltd, "we", "us", or "our") is a cloud-based Software-as-a-Service (SaaS) Property Management and Customer Relationship Management (CRM) platform engineered exclusively for Real Estate Builders, Developers, Land Promoters, and authorized Real Estate Agencies.

This Privacy Policy articulates our rigorous protocols regarding the collection, processing, protection, and retention of data uploaded to, or generated within, our SaaS platform. By subscribing to or accessing the Office7 platform, you acknowledge and agree to the privacy practices detailed herein.

2. Strict Multi-Tenant Data Isolation

Unlike generic public property marketplaces or open classified portals, Office7 does not publish your private sales leads or project units to external third parties. Your internal sales operations, executive site-visit remarks, customer identity KYC documents, and installment payment ledgers remain completely isolated within your licensed agency tenant workspace.

3. Categories of Information Collected

To deliver enterprise CRM functionalities, the platform processes the following data classes:

• Organizational Credentials: Legal entity name, trade name, CIN, GSTIN, registered corporate address, official email address, primary contact telephone, and RERA registration credentials.
• Real Estate Project Master Data: Township blueprints, tower designations, floor layouts, unit inventories (carpet area, super built-up, facing, pricing breakdowns), developmental phase schedules, and amenity specifications.
• Customer & Buyer Records: Prospective buyer names, phone numbers, email addresses, inquiry requirements, site-visit ratings, allotment details, installment schedules, and payment transaction receipts uploaded by your authorized staff.
• Staff & Executive Credentials: Employee names, role designations, assigned project permissions, attendance stamps, commission slabs, and internal task records.
• System Audit & Technical Logs: IP addresses, browser user-agents, authentication timestamps, session identifiers, and operation logs maintained strictly for security monitoring and audit trail integrity.

4. How We Use Your Information

We process client information solely for lawful operational purposes, including:

1. Provisioning, hosting, and maintaining your dedicated property CRM tenant instance.
2. Automating slab-wise construction milestone installment notices, payment receipts, and customer booking letters.
3. Enabling role-based access control (RBAC) to ensure field executives view only their assigned leads and unit inventories.
4. Providing technical troubleshooting, database maintenance, and continuous software updates.
5. Issuing subscription renewal notices, billing invoices, and service health announcements.

5. Strict Non-Disclosure & No-Sale Policy

We do NOT sell, lease, rent, trade, or commercialize your project databases or customer lists to any third party. Ever.

Your buyer inquiries, lead pipelines, unit bookings, and client phone numbers are your proprietary intellectual property. Office7 does not aggregate, broker, or syndicate your proprietary real estate data to competing builders, financial institutions, telemarketers, or advertisement networks.

6. Security Protocols & Data Storage

We implement enterprise-grade physical, technical, and administrative safeguards:

7. Real Estate Regulatory (RERA) Alignment

Office7 is engineered to facilitate developer compliance with the Real Estate (Regulation and Development) Act (RERA) and the Information Technology Act, 2000. Document repositories maintain timestamped audit logs for all bookings, allotment cancellations, payment collections, and title deed updates.

8. 100% Client Data Ownership & Portability

You retain sole and exclusive ownership of all proprietary data uploaded to your tenant workspace. Should you choose to discontinue your subscription:

• You are entitled to export your customer ledgers, inventory records, and lead logs in standardized spreadsheet/CSV formats.
• Following a standard 60-day post-termination grace period, all operational databases associated with your tenant are permanently erased from active server disks.