Terms & Conditions

1. Definitions & Agreement Overview

These Terms and Conditions ("Agreement") constitute a legally binding agreement between BlueVision Softech Pvt Ltd (the "Company", "Provider", or "Office7") and the legal real estate enterprise subscribing to or accessing the Office7 PMS software ("Subscriber", "Client", "Builder", or "Developer").

The Office7 platform is an enterprise-grade, multi-tier CRM software engineered specifically for the management of real estate projects, residential towers, plotted land developments, commercial assets, prospective buyer lead funnels, site-visit logs, and installment collection ledgers.

2. Software-as-a-Service (SaaS) License Grant

Subject to timely payment of applicable subscription package fees and adherence to this Agreement, Office7 grants the Subscriber a non-exclusive, non-transferable, revocable right to access and operate the web and mobile portal instances corresponding to their designated tier.

3. Tenant Workspaces, Agency Codes & Access Controls

Upon successful account onboarding, each Subscriber is provisioned with a unique, alphanumeric Agency Code (e.g. SKY01) and an isolated administrative workspace.

• Role-Based Access Control (RBAC): The Subscriber's designated Primary Administrator is solely responsible for creating, assigning, or deactivating sub-accounts for Agency Staff, Sales Managers, and Field Executives.
• Credential Confidentiality: Subscribers must enforce strong authentication practices. The Subscriber is liable for all activities transpiring under its tenant domain.
• Credential Sharing Prohibition: Shared or concurrent generic logins that bypass subscribed user-seat allocations are strictly prohibited.

4. Client Data Ownership & Intellectual Property

Office7 asserts zero intellectual property claims over your customer databases. Conversely, all software architecture, database design patterns, UI themes, visual icons, and software algorithms remain the exclusive intellectual property of BlueVision Softech Pvt Ltd.

5. Acceptable Operational Use & Restrictions

The Subscriber agrees not to:

1. Reverse engineer, decompile, copy, or attempt to derive the source code of the Office7 software engine.
2. Deploy automated crawlers, scrapers, or bots against public or private endpoints.
3. Upload or transmit malicious code, trojans, or unauthorized batch scripts.
4. Sublease, resell, white-label, or redistribute access to third parties without prior written enterprise approval.
5. Utilize the CRM infrastructure for fraudulent or unlawful property transactions.

6. Service Availability, SLA & Scheduled Maintenance

We target a 99.5% Service Level Availability (SLA) for cloud infrastructure, excluding planned maintenance windows.

Scheduled software enhancements, security patches, and database optimization routines are typically executed during low-traffic windows (12:00 AM – 4:00 AM IST) with prior administrative dashboard notice.

7. Subscription Fees, Invoicing & Taxes

Subscription rates are billed based on the active package tier (Monthly, Annual, or Lifetime License). All stated fees are in Indian Rupees (INR) and subject to applicable Goods and Services Tax (GST) at statutory rates.

Official GST-compliant tax invoices are automatically generated and downloadable from the Super Admin / Agency Subscription billing desk. Subscriptions automatically renew upon the expiration date unless cancelled at least 15 calendar days prior.

8. Limitation of Liability & Disclaimers

Office7 provides the CRM platform on an "AS IS" and "AS AVAILABLE" basis. While we maintain rigorous data backup, disaster recovery, and software uptime practices:

The Subscriber acknowledges that all real estate unit bookings, title verification, price commitments, and regulatory RERA disclosures remain the sole legal responsibility of the Builder/Developer. In no event shall BlueVision Softech Pvt Ltd be liable for indirect, incidental, or consequential damages exceeding the subscription fees paid in the immediately preceding 3 months.